Terms of Service
1. Eligibility
You must be 18 years of age or older (or the higher minimum age required by your jurisdiction) to use CARDOS. CARDOS is available only where permitted by law. You are solely responsible for ensuring that your use complies with the laws that apply to you, and you may not use CARDOS from any jurisdiction where it is restricted.
2. What CARDOS is
CARDOS is a platform for graded collectibles: CARDOS Live (live-streamed shows where hosts sell cards by timed auction), the vault market (fixed-price sales of cards held in the CARDOS vault), and, where available, vault opening — a game of chance in which you pay a spin price and receive a randomly drawn collectible from a vault's prize pool with displayed odds and a provably fair, verifiable draw.
2a. CARDOS Live auctions
A bid is a binding offer to buy. Lots run on a server timer (a bid in the final seconds may extend it, up to a 5-minute cap). The highest bid when the lot closes wins. To bid you must save a payment card first; no amount is held or charged when you bid. When you win, the final price is charged automatically to your saved card at close (off-session), and the host is paid through Stripe minus the CARDOS fee. If the charge fails or your bank asks you to confirm it, you must complete the payment from your Orders page; the host does not send the card until it is paid, and repeated non-payment may suspend your bidding. Losing bidders are never charged. Hosts sell their own cards and are responsible for their descriptions; CARDOS operates the platform and the payment rail, and may refund a sale (with the host's payout and our fee reversed) when a card is not as described, is lost before delivery, or a sale is cancelled by CARDOS. Refunds are returned to the card charged.
2b. Vault market and delivery
Cards you win or buy default to the CARDOS vault: the seller sends the card to CARDOS, we verify it and issue you database title; the card can then be relisted at a fixed SGD price (vault-to-vault: custody stays with CARDOS, title moves) or posted to you for the shipping fee shown at checkout, which depends on the parcel's weight and destination. Vault-market purchases are paid through Stripe Checkout (card, Apple Pay, Google Pay, PayNow); title moves to you when the payment is confirmed. Ship-to-me choices become final once the host or CARDOS dispatches the card. Physical redemption may be paused for operational reasons.
2c. Your CARDOS agent
Your CARDOS agent is run by our AI provider, named in our Privacy Policy. When it works, our AI provider receives your instructions, your collection details and what your agent looks up for you, and keeps these agent sessions until CARDOS deletes them: 30 days after your last agent use, or as soon as you erase your agent data or delete your account. CARDOS has no zero-retention agreement with our AI provider. Turning your agent off stops new work. Turning it on never lets it spend, trade, list, transfer or message other collectors.
Agent memory learns from the cards you save and remove, and the card pages you open on CARDOS or Collector Crypt. Opening a card page is only a light hint, never proof that you viewed, liked or own the card. With memory off, your agent still answers, just without your private history.
You can turn your agent and its memory off, and erase your agent data, in Account → Privacy choices. An erase shows there as pending until our AI provider confirms it deleted your agent's sessions. Minimal accounting and security records stay, and backups may keep earlier copies.
3. No guarantee of value or profit
CARDOS is entertainment, not an investment. The collectibles you win may be worth more or less than your spin price, and prices change. You can lose money. Nothing on CARDOS is financial, investment, or tax advice, and no outcome or return is guaranteed.
4. Collectibles, custody, and settlement
The cards you buy or win are physical collectibles. CARDOS records ownership of cards held in its vault. For a purchase of an existing vaulted card, ownership is updated when payment is confirmed. For a live-sale card awaiting CARDOS vault intake, a paid order appears first; the card must be received, identified, and photographed before it is shown as In vault and made available for relisting or delivery from CARDOS. Payment confirmation alone does not mean that CARDOS has received the physical card.
You may keep an eligible card in the vault or request physical delivery under the terms and shipping charges shown in CARDOS. Where an instant buyback is offered, its displayed terms apply. Custody and fulfillment are operated by CARDOS or its partners; availability of physical redemption and shipping is described separately and may be paused for operational reasons.
5. Payments
CARDOS Live and vault-market payments are in Singapore dollars through Stripe; card details are held by Stripe, not CARDOS. USDC listings and vault opening settle in USDC on the Solana blockchain with real money; you are responsible for your wallet and keys, and blockchain transactions are irreversible.
6. Responsible play
Bid and play for entertainment and within your means. Set your own limits and stop if it stops being fun. If you or someone you know may have a gambling problem, please seek help from a local support service (Singapore: National Council on Problem Gambling, ncpg.org.sg, helpline 1800-6-668-668; US: ncpgambling.org, 1-800-522-4700).
7. Prohibited use
Do not use CARDOS for unlawful activity, money laundering, fraud, or to evade jurisdiction restrictions (including via VPN or misrepresentation of age or location). We may suspend or terminate access for violations.
8. Disclaimers and liability
CARDOS is provided "as is," without warranties of any kind. To the maximum extent permitted by law, CARDOS and its operators are not liable for indirect, incidental, or consequential damages, or for losses arising from blockchain networks, wallet software, or price movements.
9. Changes
We may update these Terms. Continued use after an update means you accept the revised Terms.
10. Contact
Questions about these Terms: support@cardos.gg. See also our Privacy Policy.